frequently asked questions

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Absolutely! I understand that brand and web design is a sizeable (and worthwhile!) investment. I offer payment plans in 2 installments accepted via electronic bank transfers and payments (by card) via PayPal. If you choose PayPal this incurs a small additional processing fee. 

Do you have payment plans/how do I pay?

WHAT MAKES YOU DIFFERENT FROM OTHER DESIGNERS?

With a decade of commercial experience and tertiary qualifications, I combine thoughtful design and strategy to create intentional brands that elevate your offer above the competition, position you as an expert and resonate with your audience. Strategic design will provide you with confidence and serve as a strong foundation for your business to grow.  View "Our Process".

Our Signature Brand Strategy process is where we dive deep into what makes your business unique. This Strategic phase is the roadmap that will distill all elements of your business together to establish a clear direction for your brand. Equipping you with confidence and clarity in the meaning behind your brand, who you serve, and how you can effectively connect and reach your audience. Read "What is Brand Strategy" on our blog.

what is brand strategy?

It’s so important to have multiple versions of your logo so you can keep your branding consistent across all platforms, digital through to print media. We provide your logo suite in Primary, Secondary and Submark versions in Colour, Black and white in AI, EPS, JPG and PNG formats. To learn more see "Logo Variations your Business needs" on our Blog.

what logo versions do i receive?

Can we still work together if I live in a different city or state?

We sure can! I have worked with clients all over Australia, all the way to the US. If you have access to email, phone or Zoom we are good to go (thanks technology!).

Yes! My packages include a one-of-a-kind brand design. I am excited to create completely unique, one-of-a-kind designs, to align with your unique vision and goals. Perfect if you plan to trademark your logo.

WILL MY DESIGN BE CUSTOM?

Yes! I'm here to partner with you for every stage of your business offering bespoke Graphic Design solutions. I can design an array of print, digital and marketing materials from stationery, packaging through to shopfront signage and beyond. Simply send through a brief and I can prepare a custom proposal with package options.

DO YOU DESIGN ITEMS NOT LISTED? 

WHAT IF I DON'T LIKE THE DESIGN?

It’s important to me that you love the designs I create. My process is strategically crafted to ensure we have a strong direction for your brand at every turn. Through my one-on-one collaborative process, we start with an in-depth discovery phase, mood board, brand direction and strategy before I begin your design concepts. I offer 3 complimentary changes so you can offer feedback and we can refine the design until it is perfect!

Yes, we often book projects weeks in advance. If you are interested in working with me I recommend getting in touch early so that we can secure a spot in my calendar for you. If a spot becomes available early, I will let anyone on my waitlist know.

DO YOU HAVE A CLIENT WAITLIST?

Yes! Great branding leaves a mark with people and invites them to engage on their terms. Following through with great brand awareness, strategy, design consistency and marketing through the use of your visual branding will ensure a return on your investment. Check out "Why is Branding worth the Investment" on the Blog.

WILL I SEE A RETURN ON MY INVESTMENT?

diy design vs hiring a designer

DIY design is a great option if you don’t have the budget to work with a professional. Be aware that DIY design can be damaging and costly to your business in the long run. An unprofessional presence could repel potential clients. A professional designer has years of experience, conduct research into your industry, target audience and more to ensure the design solutions we create will lead to lasting results for your business. More on our Blog.

My work is highly customised and backed by a lot of research and strategy. I aim to make you stand out from competitors and connect to your audience and not just be a ‘pretty’ design for the most valuable and lasting results. 

We got your quote but it seems higher than other designers?

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