frequently asked questions

got a question?

Absolutely! I understand that brand and web design is a sizeable (and worthwhile!) investment. I offer payment plans in 2 instalments accepted via card or electronic bank transfers. For larger projects, we can discuss a payment plan to suit you.

Do you have payment plans?

HOW DO I BOOK A PROJECT?

To get started simply fill out my Client Application form and book a time to schedule a chat to see if we'd be a good fit. Next you'll get a custom Proposal with an online booking form. Once you select your package, sign the contract and pay the invoice it's officially time to start! 

We sure can! I have worked with clients all over Australia, all the way to the US. If you have access to email, phone or Zoom we are good to go (thanks technology!).

CAN WE STILL WORK TOGETHER IF I LIVE IN A DIFFERENT CITY OR STATE?

It’s so important to have multiple versions of your logo so you can keep your branding consistent across all platforms, digital through to print media. We provide your logo suite in Primary, Secondary and Submark versions in Colour, Black and white in AI, EPS, JPG and PNG formats. To learn more see "Logo Variations your Business needs" on our Blog.

what logo versions do i receive?

DO YOU HAVE A CLIENT WAITLIST?

Yes, I often book projects in advance and take on a limited number of projects at one time. If you are interested in working with me I recommend getting in touch early to avoid disappointment and secure a spot in my calendar. If a spot becomes available early, I will let anyone on my waitlist know.

Yes! My packages include a one-of-a-kind brand design. I am excited to create completely unique, one-of-a-kind designs, to align with your unique vision and goals. Perfect if you plan to trademark your logo.

WILL MY DESIGN BE CUSTOM?

Yes! I'm here to partner with you for every stage of your business offering bespoke Graphic Design solutions. I can design an array of print, digital and marketing materials from stationery, packaging through to shopfront signage and beyond. Simply send through a brief and I can prepare a custom proposal with package options.

DO YOU DESIGN ITEMS NOT LISTED? 

WHAT IF I DON'T LIKE THE DESIGN?

It’s important to me that you love the design I create. My proven process is strategically crafted to have a strong direction at every turn. We start with in-depth strategy and a visual mood board before I design. Ensuring I hit the mark and deliver your brand with accuracy.

Our Signature Brand Strategy process is where we dive deep into what makes your business unique. This Strategic phase is the roadmap that will distill all elements of your business together to establish a clear direction for your brand. Equipping you with confidence and clarity in the meaning behind your brand, who you serve, and how you can effectively connect and reach your audience. Read "What is Brand Strategy" on the blog.

WHAT IS BRAND STRATEGY?

Still have questions?

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